NU Car Rentals Help Center
Credit Card Authorization, Payments and No-Shows
Credit Card Authorization and No-Show Fee
- Credit Card Authorization: To confirm your reservation, a temporary authorization of $1.00 will be placed on your credit card. This is to verify the card’s validity and is not a charge for pay at the counter reservation.
- No-Show Fee: If you fail to pick up the vehicle at the scheduled time and date, a no-show fee will be charged to your credit card. This fee is equivalent to one day’s rental rate or a minimum of $50.00.
Pay-Now and Cancelation Policy
- Pay Now Products: For Pay Now products, the full rental amount will be charged to your credit card at the time of booking. Please note that:
- Cancellation: You can cancel your reservation up to 48 hours before the scheduled pick-up time.
- Non-Refundable and Non-Modifiable: Once the payment is processed, the reservation cannot be modified or refunded.
- Automatic Cancellation: If you don’t pick up the vehicle at the scheduled time, your reservation will be automatically canceled without a refund.
Important:
- Credit Card Presentation: The credit card used for payment must be presented at the rental counter when picking up the vehicle.
